@article{https://doi.org/10.6102/zis305,
doi = {10.6102/zis305},
url = {http://zis.gesis.org/DoiId/10.6102/zis305},
author = {Egold, N. W.},
language = {deu},
title = {Personale Kundenorientierungsskala (PeKS)},
journal = {Zusammenstellung sozialwissenschaftlicher Items und Skalen (ZIS)},
publisher = {ZIS - GESIS Leibniz Institute for the Social Sciences},
year = {2021}
}